Last Updated: May 1, 2026
1. Information We Collect
At NeurowexTech, we collect information to provide better services to our clients and website visitors. We collect information in the following ways:
1.1 Information you provide directly:
- Contact Information: Name, email address, phone number, company name when you fill out our contact form.
- Account Information: When you create an account, we collect your username, email, and password (encrypted).
- Project Information: Details about your project requirements, budget, and preferences.
- Communication: Messages you send us via email, WhatsApp, or our contact forms.
1.2 Information collected automatically:
- Usage Data: Pages visited, time spent, links clicked, and other interactions with our website.
- Device Information: IP address, browser type, operating system, and device type.
- Cookies: Small data files stored on your device to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Process project requests and deliver our services.
- Send you updates, newsletters, and marketing communications (with your consent).
- Improve our website, services, and user experience.
- Analyze website usage and trends.
- Protect against fraud, unauthorized access, and other security issues.
- Comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To fulfill our obligations under contracts with you.
- Legitimate Interests: To improve our services, prevent fraud, and ensure security.
- Consent: When you explicitly agree to receive marketing communications.
- Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, email delivery).
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly authorize us to share your information.
5. Data Security
We take data security seriously. We implement industry-standard security measures to protect your information:
- Encryption: Your password is encrypted using bcrypt before being stored in our database.
- SSL/TLS: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
- Access Controls: Only authorized personnel have access to your personal information.
- Regular Audits: We regularly review our security practices and update them as needed.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request restriction of processing your data.
- Portability: Request transfer of your data to another organization.
- Objection: Object to processing of your data for direct marketing purposes.
- Withdraw Consent: Withdraw your consent at any time.
To exercise any of these rights, please contact us at techneurowex@gmail.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:
- Essential Cookies: Necessary for the website to function properly (e.g., session management).
- Preference Cookies: Remember your preferences (e.g., dark mode setting).
- Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites, products, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
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